Planning and Promotion
Confirmation Messaging
- How do I edit the confirmation message that my guests receive after registering?
- How do I update my confirmation email template?
- Why are the Share Buttons greyed out under the On-Page confirmation?
- How do I send confirmation emails to +1s?
- Adding QR Codes to your RSVP Confirmation Emails
- I'm getting an error when I save my confirmation email. What does it mean?
Creating an Event Page: Page Logistics
- How do I replace my Share Card's image?
- I have to reschedule my event. What steps should I take?
- Why is the RSVP button not opening the form?
- How do I restrict who can view my Splash page and register for my event?
- Can I reuse a previous Splashthat domain for a new event?
- How do I change the cadence of my RSVP notifications?
Creating an Event Page: Page Settings
- How do I set up a Vanity URL to go to my Splash page?
- Logging into Splash with SSO
- Why is my Splash page showing as not secure?
- What can I view on my Events Dashboard?
- How do I archive my events?
- Is it possible to host sweepstakes on Splash?
Creating an Event Page: Integrating Social Media Into Your Event Page
Customizing the RSVP Form
- How do I create different registration question tracks for my guests?
- Can I create an anonymous survey?
- How can I set response limits on my form options?
- Can I save my own custom question to a form for use across events?
- How can I use UTM parameters to customize my form for guests?
- Can I embed an external form on my Splash event page?
Creating an Event Page: Page Performance
Email Sender Guide
- Show me the basics. How do I create and send an email?
- 1. The Email Sender's role in your event marketing strategy
- 2. Campaign names, sender names, advanced tracking, and beyond
- 3. Email Design 101: Templates, imagery, spacing, personalization, and more
- 4. Testing and Quality Assurance (QA) before the big send
- 5. Choosing your email's recipients
Setting Up Your Splash Reporting Structure
Guest List Management
- Can I view UTM Parameters within my Guest List?
- How can I generate dummy email addresses for guests?
- How do I identify those who are +1s on my Guest List?
- Best Practices for Tags and Lists
- Introduction to the Splash Guest List
- 1. Adding to your event's guest list
Event-Level Analytics and Organization-Level Analytics
Guest List: Managing Guests & RSVPs
- What information can I upload about my guests?
- How do I view a Guest's history within an event?
- How do I remove extra spaces and characters from my guest list import?
- What does "No Status" mean for the attendees in my Guest List?
- How do I manually unsubscribe a guest?
- How do my contacts update based on email?
Sending Emails: Designing Emails
- When I export the HTML of my email template, why doesn't the imagery appear?
- How do I delete elements from an email?
- Can my email templates look exactly like my event page?
- Can I design 2 or 3 column layouts for images in Email Sender?
- How do I customize an email's inbox preview sentence?
- How do I add a GIF to my email?
Sending Emails: Creating Your Recipient List
- How do I import a .CSV spreadsheet file of contacts into Splash?
- Why don't I have access to hub lists?
- How do I add recipients to my emails?
- How do I format a .CSV spreadsheet file of contacts into Splash?
- Does Splash remove duplicate email addresses?
- How do I edit or delete recipients for my emails?
Sending Emails: Sending Emails
- Why are my dynamic tags not populating in emails?
- If I schedule an email, do my recipients update dynamically?
- Can I email a group email alias through Splash's Email Sender?
- Can I forward emails sent from Splash?
- Can I create a newsletter in Splash?
- How do I CC or BCC an additional recipient on a Splash email?
Sending Emails: Custom Templates
- How do I use custom HTML within Splash's Email Sender?
- How do I transfer an email template from one event to another?
- How do I create custom email templates?
- How do I create a custom email template from a draft or sent email?
- How do I update a custom email template?
- How do I share or copy custom email templates?
Sessions with Breakouts Guide
- How do I style my Sessions?
- What's included in my Breakouts Branded Theme?
- What are limitations that I can apply to my Sessions?
- What are Sessions and when should I use them?
- How do I use Sessions?
- How do I create a Session?
Social Sharing and Promotion
- When I share my event on social media, the image is wrong. How do I update this?
- When I share my event on Twitter, the image is wrong. How do I update this?
- When I share my event on Slack, the image is wrong. How do I update this?
- Why won't my Calendar Attachment save in Outlook?
- Can I update my event's calendar attachment?
- What information appears when I share my event on social media?