Splash allows you to configure your event pages with a Vanity URL, or custom domain, of your choice.

This article walks through choosing a domain, configuring your DNS settings, and applying your Vanity URL to your Splash page.

	This feature is available to Basic, Pro, and Enterprise plans
	This feature is in General Availability

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Create a Vanity URL

By default, Splash auto-generates a URL for your event page based on your event’s title. The domain is formatted as https://eventtitle.splashthat.com.

Connecting a custom domain to your events can be achieved using a Vanity URL. This allows you to use a domain you own, such as your company’s domain, in place of splashthat.com.

Creating a Vanity URL consists of two parts: (1) choosing a domain type and (2) purchasing a custom domain name.

1. Choose a domain type

The type of domain you should use depends on your event program.

As a best practice, Splash recommends using both a subdomain and directory to auto-create your events (e.g. splash.events, splash.events/MarketingMadness). This automatically creates and applies a subdomain with a unique directory to every event created by your team.

Splash supports the following domains:

If you have questions about which domain type best supports your event program needs, reach out to the Splash team.

2. Purchase a custom domain name

After choosing your domain type, you’ll need to choose a name and purchase the domain.

You can choose to purchase a new domain or create a subdomain off another existing domain your company owns. Domains are purchased outside of Splash with the help of your IT team.

The domain name you purchase for Splash should not be used by any other websites.

Confirm your security certificate

Each Vanity URL requires a security certificate (TLS). As part of the Vanity URL setup process, Splash installs a TLS certificate on your behalf that automatically renews every three months.

The installation of this certificate is a typical requirement to meet the rigorous security standards of many companies. It also enables your Vanity URLs to open with https:// prepended.

Send your Vanity URL request to Splash

Once your team has secured the Vanity URL, send your request to Splash.

Your request should include the following:

1. The domain type.
2. The name of the Vanity URL.
3. Whether or not you want Splash to auto-create Vanity URLs for every event your team creates.
   • Directories can be auto-created for every event in your organization or for specific groups.
4. Whether you’ll be using the Splash-provided certificate or installing a company-provided one.

Splash will provide you with CNAME record to add to your provider’s DNS settings to complete the Vanity URL implementation.

Configure your DNS settings

Once Splash provides the needed DNS records, please see the steps below to install them.

1. Click Add New Record. The Add DNS Record window will display.
2. From the Record type list, select CNAME.
3. For Host Name, enter "@" or "*" to point directly to your domain name.
4. In the "Points to" or "CNAME” field, enter the Splash-provided record.
5. Under TTL (Time to Live), leave the default setting.
6. Click Add Record, OK, or Save. This option varies depending on the domain registrar.
7. Delete any previously listed A Host, AAAA, or IPv6 records that aren’t pointing to Splash. These could prevent your website from loading properly.
8. Save the Zone File or DNS Settings again if necessary.
9. If you'd like the www version of the site to also point to your main site, add another CNAME recording pointing to the same record.

As long as the CNAME remains in your DNS records, your certificate will automatically renew every three months. If using a standard CSR, you’ll need to manually renew based on your certificate’s expiration date.

Apply the Vanity URL to your Splash page

Once the record is created in your DNS settings, you can apply the Vanity URL to your Splash pages. To test that your Vanity URL is working properly, reach out to Splash support.

If you’ve chosen to auto-create Vanity URLs, no further action is required. Your Vanity URL is automatically created and applied to each new Splash event you create. To view your Vanity URL, open the Settings tab of your event.

If you didn’t choose to auto-create Vanity URLs, then follow these steps to apply your Vanity URL to your page:

1. Open your Events Dashboard.
2. Click New Event.
3. Open Settings.
4. Enter the domain in the Vanity URL field.
5. Hit Save.

Troubleshooting

If your Vanity URL isn’t working, it may be entered incorrectly in the settings of your event. To confirm, open the Settings tab of your event page's toolbar and make sure http:// or www. (or both) aren’t included in the Vanity URL.

Next, make sure your DNS settings are set up correctly. If you're still having issues, please reach out to Splash support.