Set up an On-site team for Check-in Follow
Adding team members to work the event check-in is easy with Splash. Control user permissions and event access so your on-site staff has access only to what they need. Use this article to create a group that is specifically assigned as check-in team members, add those users with limited permissions, and make them collaborators for the event they’re working on.
Step 1: Create a Group for check-in users (optional)
Groups in Splash control what events users can see in their event dashboard. If you’d like to restrict your check-in staff’s access to only the event they are working at, create a group specifically for them.
- Add a new group through the Creating a Group steps.
- Set the group’s event permissions to “Manager Access”.
Step 2: Add users
Add a user as a new team member with Team Manager access.
- Add the new team member through the Add User steps.
- Add them to the group you created above, if you created a check-in group.
- Continue by assigning the Collaborator role.
Step 3: Add new team member in a Collaborator role
Collaborators have access to events through their event dashboard, so you’ll need to add them to the event for which they are checking guests in.
- Select the collaborator role through the Add Collaborator steps.
- Continue by following the Host App information.
Step 4: Follow the Host App information
Provide these resources to your team to get them up to speed on the Splash Host App. They only need access to the Host App tool to complete the check-in.
- Splash Host App Overview
- Splash Host App for Android (online course)
- Splash Host App for iOS (online course)
For more on check-in, visit the Checking in Guests On-Site article.
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