Splash launched a new data region, splashthat.eu, for customers who wish to store their data -- including accounts, events, and guests -- within EMEA borders.
On this page:
Should I have an account in the EMEA Data Region?
If you or your business operates in EMEA, you are not required to have a Splash account in the EMEA data region. You can still be fully GDPR compliant with an account created on splashthat.com (within the AMER data region).
If your company has strict compliance rules that requires that all data stay within EMEA borders, then consider speaking to your Splash Customer Success Manager to learn more.
Note: The EMEA data region is in limited availability, meaning that access for paid Splash plans is granted on a case by case basis.
What are the feature differences between splashthat.com and splashthat.eu?
The following features are available on splashthat.com but not available on splashthat.eu:
- All ticketing functionality
- Email credit purchases (free customers only)
- Sign up and log in with Facebook
- Event Approvals
EMEA Data Region FAQs
Can Splash help me transfer my event data and assets from splashthat.com to splashthat.eu?
Splash cannot transfer data and/or event assets between splashthat.com and splashthat.eu on your behalf.
Can my team operate on both splashthat.com and splashthat.eu?
Splashthat.com and splashthat.eu are two separate entities. We require that teams choose one to operate on according to their data needs.
Will splashthat.eu be translated?
Splash's product interface will remain in English. Learn more about how to translate your event page for guests.