Here at Splash, we give you the tools you need to create events at scale. While you might already be familiar with how to create a single event page in a foreign language, how about setting up a multi-language event program?
With this guide, you'll learn how to create templates that can help your global team run on-brand and compliant events in any location and any language.
On this page:
Know before you go
Splash's main interface is in English, but with some simple customization any event can be translated into a foreign language.
Because our solution does require manual translation, we recommend creating one theme, or template for event pages, per language to make things easier for your team at large. Themes can be created, updated, and shared with certain paid Splash plans.
Link: Need to create a one-off page in a foreign language? Follow our instructions for translating a single event page.
Here are some key terms to know before we dive in:
- Library: Located in your top-level navigation, the Library holds your event assets, including themes and forms, that can be shared across your global team.
- Theme Library: A place to create, manage, and share themes, or templates for your event page's design, confirmations, emails, and more.
- Form Library: A place to create, manage, share forms, or unique registration templates.
Creating translated themes
As we mentioned earlier, we recommend creating one theme per language. Each theme can then be shared with the appropriate team to expedite their event creation process.
How to create a theme
- Navigate to your Library tab.
- Click Themes.
- Click New Theme.
- Select a theme to use as a foundation.
- Clearly name the theme for easy housekeeping.
Note: Use the Bilingual Branded Theme to build event pages in more than one language. This allows every text element — on every guest touchpoint — to have a twin element for a second language.
How to translate a theme
Let's run through each touchpoint that needs to be translated.
When designing your event page, you can include text in different languages inside any text element.
Our dynamic venue and date elements will likely need to be replaced with static text elements. With our advanced design tools, you can reformat the venue and date elements - or add a text element in its place from the element adder.
At this time, the Contact the Organizer form and search button on hubs are not currently DIY editable. If you provide the copy, our Professional Services team will scope out and implement the changes as an at cost service when you have a paid Splash plan. Feel free to reach out to our team to get the conversation started!
Pro Tip: If you're drafting a page in a right-to-left language, you can copy and paste text right into Splash text fields. In some browsers, you change this by right-clicking the text and choosing "Right to left" within the "Writing Direction" area.
Some symbols, such as parenthesis (), will be read the same as numbers and letters instead of as a symbol, which can cause the text to revert back and display left to right. You can avoid this by utilizing slashes, /\, instead!
All registration form text can be translated, including the form headline. Refer to the Creating translated forms section below for our best practices.
By default, our share card includes the same dynamic text (usually your event's event title and date and time) that exists on the event page. So long as you made the appropriate translations on the event page, your share card should be good to go!
On-page and Email Confirmations
The text inside our on-page confirmation and default confirmation email is editable and supports multiple languages.
If you're looking to translate the entire confirmation email in a foreign language, we recommend creating a new custom email template and then replacing it as your RSVP Yes Confirmation template.
Virtual Event Page
At this time the text on the Virtual Event Page is in English and is not editable.
Created translated forms
We recommend creating one registration form per language. These forms can then be saved to your library, shared across your team, and applied to any theme or event that requires it. The benefits of using the Form Library include:
- Organization: Keep track of all the forms used across your team from a central, top-level location.
- Standardization: Ensure consistency and compliance across all form questions.
- Governance with Flexibility: Teammates can make changes to the form as they need, or questions can be locked.
Create a form from the Form Library
To create a from from the Library:
- Navigate to the Library tab.
- Select Forms.
- Click New Form.
- Give your form a descriptive name.
- Make any translations as needed.
Next, we want to apply the translated form to the corresponding translated theme. To do so:
- Navigate to the Themes tab of the Library.
- Hover over the appropriate theme and select Theme Options.
- Choose Edit Theme.
- Click into the Registration Form touchpoint.
- From the left corner dropdown, select the translated form you just created.
- This form will be automatically saved to the theme so that event pages created from the team moving forward will reference a copy of the form.
Pro Tip: If you already created the perfect form on a theme or event, you can easily save the form to the Library.
Sharing with your global team
Now that your translated themes and forms are created, it's time to make sure the right teams have the right access. Keep in mind you need to be the event owner, or in other words theme creator, to be able to share a theme.
To share a theme:
- Navigate to the Library.
- Select the Themes tab.
- Hover over the appropriate theme and select Theme Options.
- Select Share Theme.
- Select the option that best suits your needs: sharing with a single account, a group within your organization, or the entire organization as a whole.
- Complete these steps for each translated theme you created.
Link: Learn how to share a theme from inside the the theme itself.
Now, your global team has access to the correct, pre-translated theme complete with a translated form, email templates, confirmations, and all the rest of the tools needed to run their event from their location.
Pro Tip: Use the Bilingual Branded Theme to build event pages in more than one language. This allows every text element — on every guest touchpoint — to have a twin element for a second language.