There are many ways to connect Zoom with Splash. The choice depends on whether you’re using Zoom Webinars or Zoom Meetings and how you want your guests to join the event.

Use this article — along with the video and decision tree — to assess your options and make the best choice for your virtual event or events program.

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Zoom Webinars vs. Zoom Meetings

First, you need to decide if you’ll be using Zoom Webinars or Zoom Meetings.

Zoom Webinars are designed to be host and panelist driven whereas Meetings are designed to be collaborative, with all participants able to screen share, use video and audio, and see who else is in attendance.

Zoom Webinars are best for a large, often public, events like:

• Product demos
• Virtual or hybrid panels

Zoom Meetings are best for small to medium sized gatherings like:

• Training sessions
• Customer circles
• Networking meetups

Zoom Webinars

Splash offers a Zoom Webinars integration that can be configured with a few simple steps. This integration is most beneficial if you frequently host Zoom Webinars, as part of a virtual or hybrid event program.

Splash’s Zoom Integration enables the following behavior:

• When a team member creates an event in Splash, a corresponding webinar is created in Zoom.
• When a guest registers to the event in Splash, the guest is added to Zoom webinar as an approved registrant.
• When a guest joins and leaves the Zoom webinar, their check-in and check out data is captured in Splash.

Choose how guests join

Once you set up the Zoom Webinars integration, you’ll now decide how you want guests to join the webinar. Splash provides two options: (1) Guests can join from Zoom’s native app or (2) Guests can join from Splash’ Virtual Event Page.

Option 1: Guests join from Zoom’s native app.

Key features:

• Guest webinar join URLs can be sent from Zoom or Splash’s Email Sender.
• Guests must download Zoom to access the webinar.
• Guest check-in and check-out data is captured in Splash.

Because your Zoom Integration was already set up, all you need to do is create your event page, then review your Confirmations touchpoint.

The “Disable Zoom confirmation emails and send webinar join URLs through Splash” option in your integration’s settings dictates whether confirmation emails should come from Splash or Zoom:

• Setting Enabled: This prompts you to send guests their Zoom join URLs through Splash’s Email Sender. It will disable Zoom’s confirmation email.
  • To ensure guests receive their URLs, include the [zoom_webinar_join_url] tag in your confirmation email.
• Setting Disabled: Zoom will trigger a confirmation email with the join URL once a guest registers on your Splash page. 
  • Disable Splash confirmation emails to prevent multiple communications.

Option 2: Guests join the webinar from Splash’s Virtual Event Page.

Key features:

• Guests join with a personal link generated by Splash and sent via Splash’s Email Sender.
• Guests view the webinar from a branded virtual venue.
• Guests won’t need to download or sign in to view the Zoom Webinar.
• Guest check-in and check-out data is captured in Splash.

To set up the Virtual Event Page:

1. Create an event page.
2. Click Add Touchpoint from the Event Overview and select Virtual Event Page.
3. Open the Virtual Event Page.
4. Select the Live Stream state in the upper left hand corner. 
5. From the Layout Tree on the right, click Embed under the Virtual Content element.
6. Click Embed Options, then select Zoom.
7. Copy and paste your Zoom Webinar ID and if required, password, and Save.
8. Follow the rest of the setup steps in the Virtual Event Page guide.

Instead of relying on Zoom links, guests will join the event using a special Splash link, unique to them, known as the Virtual Event URL. Include the URL in your event’s calendar attachment, confirmation and reminder emails, and on-page confirmation message using the [virtual_event_url] tag. 

Zoom Meetings

If you’re hosting a Zoom Meeting, then no integration setup is required. Splash’s Zoom integration is specific to Zoom Webinars, not Zoom Meetings. 

Instead, you’ll use the Virtual Event Page to embed or link out to a Zoom Meeting on an event-by-event basis.

Choose how guests join

Splash provides two options within the Virtual Event Page: (1) Embed the Zoom Meeting so guests can join from Splash’s Virtual Event Page or (2) Link out to the Zoom Meeting so guests can join from Zoom’s native app.

Option 1: Guests join the meeting from inside the Virtual Event Page.

Key features: 

• Guest join links are sent through Splash’s Email Sender.
• Guests view the webinar from a branded virtual venue.
• Guests won’t need to download or sign in to view the Zoom Webinar.
• Guest check-in and check-out data is captured in Splash.

To set up the Virtual Event Page:

1. Create an event page.
2. Click Add Touchpoint from the Event Overview and select Virtual Event Page.
3. Open the Virtual Event Page.
4. Click Embed in the layout tree on the right.
5. Click Embed Options.
6. Enter your Zoom Meeting ID and password.
7. Click Save Changes.
8. Follow the rest of the setup steps in the Virtual Event Page guide.

Option 2: Guests are linked to Zoom’s native app from the Virtual Event Page.

Key features: 

• Guest join links are sent through Splash’s Email Sender.
• Guests are linked out to the meeting.
• Guests must download Zoom to access the meeting.
• Guest check-in data is captured, but check out data is not.

To set up the Virtual Event Page:

1. Create an event page.
2. Click Add Touchpoint from the Event Overview and select Virtual Event Page.
3. Open the Virtual Event Page.
4. Click the three dots next to Virtual Content in the layout tree.
5. Select Link Out.
6. Click Link Out.
7. Enter your Zoom Meeting invite link in the Button Link input.
8. Click Save in the upper right.
9. Follow the rest of the setup steps in the Virtual Event Page guide.