Splash's Virtual Event Page supports embedding Zoom Meetings and Webinars. This provides your guests with a fully branded viewing experience — no logins or downloads required.
On this page:
Embedding a Zoom Meeting or Webinar enables you to:
- Create a frictionless guest experience. Guests won’t need to download Zoom or create a login, helping them get in the (virtual) door faster.
- Keep your brand integrity. Customize the Virtual Event Page housing your Zoom with your brand’s colors, font, and logo.
- Capture valuable guest data. Splash tracks what time your guests check in and out of the Zoom and passes that information to your Guest List and any subsequent integrations.
Before you get started, check out some important facts about embedding Zoom below.
You can only embed Zoom Meetings and Webinars in Splash’s Virtual Event Page. Splash's Event Page touchpoint does not support Zoom's embed.
Audio and video restrictions
Desktop Chrome provides the best viewing experience for your guests. Zoom has audio and video restrictions in all other browsers. See Zoom's full breakdown here, or refer to the main points below:
- Internet Explorer on desktop: Due to the many Zoom limitations on IE, Splash does not support viewing a Zoom embed on IE11.
- Safari on desktop: Guests must join audio for embedded Meetings and Webinars using the Phone Call (or dial-in) option. Guests cannot listen by using their computer audio.
- Safari, Chrome, Firefox, and Edge on iOS mobile devices: Guests must also join audio for embedded Meetings and Webinars using the Phone Call (or dial-in) option. Guest cannot join video on mobile. Additionally guests on mobile devices will not be marked as Checked Out when they exit the browser.
The features of the Zoom embed and native app are not 1:1. For example, Zoom's embed has a limitation of a 360p video resolution. As Zoom continues to update their SDK -- check out Zoom's public change log -- Splash will make updates that will automatically reflect on your Virtual Event Page.
Take a more granular look at what features Zoom does and does not support below:
|Zoom Meeting Feature||Supported in Embed|
|Breakout Rooms - Assign automatically||Yes|
|Breakout Rooms - Assign manually||Yes|
|Breakout Rooms - Let participants choose room||Yes|
|Enable join before host||Yes|
|Mute participants upon entry||Yes|
|Only authenticated users can join||Yes|
|Share Screen||Yes (Desktop only)|
|Spotlight||Yes (Firefox supports one spotlight)|
*Warning: A second embed cannot be added to the Virtual Event Page when Gallery View is enabled.
|Zoom Webinar Feature||Supported in Embed|
|Enable Practice Session||Yes|
|Gallery View (of panelists)||Yes*|
|Mute participants upon entry||Yes|
|Only authenticated users can join||Yes|
|Webinar Registration Required||Yes|
Create a Zoom Meeting or Webinar
The type of virtual event you are hosting will influence what type of Zoom you host. For a smaller event with encouraged audience participation, Zoom recommends a Meeting, while a larger scale event with Q&A is best suited for a Zoom Webinar. Keep in mind that you can only embed one Zoom Meeting or Zoom Webinar inside your Virtual Event Page.
Create a Zoom Meeting
- Schedule a meeting in Zoom. You can also create an instant or recurring Zoom Meeting.
- Copy and paste your Zoom Meeting ID and password (if required). You’ll need these for the next step.
Create a Zoom Webinar
- Create a webinar in Zoom. Zoom Webinars require a specific Zoom license and role type. Consult Zoom for more information.
- Copy and paste your Zoom Webinar ID and password. You’ll need these for the next step.
Pro Tip: Disable Zoom's "Registration Required" setting as guests will be prompted to register for the Zoom Webinar after checking in to your event.
Embed your Zoom Meeting or Webinar in Splash
- Create a Splash page for your virtual event for guests to register.
- Add the Virtual Event Page touchpoint to your Event Overview. This serves as your “virtual venue” where guests will check-in and stream the Zoom Meeting or Webinar.
- Select the Live Stream state in the upper-left hand corner.
- From the Layout Tree on the right, click Embed under the Virtual Content element.
- From the Select Embed dropdown, choose Zoom.
- Copy and paste your Zoom Meeting or Webinar ID and if required, password, and Save.
Pro Tip: Leave "Show Guest Emails" unchecked if you'd like to prevent guest's emails from being pulled and stored into your Zoom instance. When left unchecked, this setting will send over randomized emails to make sure your guest PII (personally identifiable information) is protected.
Design the guest experience
After you save your Zoom information, a new set of design options will appear in the Layout Tree. These include:
- Headline Font
- Button Font
- Button Text Color
- Button Background
Pro Tip: Create a cohesive brand experience by coordinating the design of your Virtual Event Page with your Zoom embed. Check out Zoom's article on how to customize your webinar settings.
Additionally, a new Zoom Link Out option will appear in the Layout Tree. This gives guests the choice of participating using their Zoom desktop or mobile app.
Splash automatically pulls the Zoom Meeting or Webinar link into the Button Link input in the Layout Tree. This displays a prompt for guests to "Open the Meeting in Zoom" and includes the passcode, shown above.
Pro Tip: If you prefer that guests don't need to manually enter the passcode, update your Button Link with the extended Zoom URL that includes the passcode hash.
The CTA and its styles can be customized using your event's brand, or you can hide the Zoom Link Out option at any time using the eye icon in the Layout tree.
Here's what the guest experience looks like:
- A guest will start by registering on your Event Page.
- In their email confirmation, and/or day-of email reminder, a guest will receive their unique check-in link.
- Beginning thirty minutes prior to your event’s start time, the guest will be able to self check-in using their link.
- Once checked in, the guest will click Join Meeting when they’re ready to participate.
- Zoom will prompt the guest to click Check Captcha where they will perform a quick captcha check for security purposes.
- If you already started the meeting or webinar on Zoom’s side, or enabled join before host, the guest will be prompted to choose their audio and video settings. If using computer audio and video, the guest’s browser will prompt them to grant mic and video access to Splash.
- The guest can decide to leave by clicking Leave Meeting or exiting out of the Splash window.
Warning: If you experience issues with images or GIFs rendering properly in the guest view, re-upload them and save. To test the full guest experience before going live, check out the Virtual Event Page pre-event checklist.
- Start your Zoom early. By default, Splash will allow guests to check-in 30 minutes before your event start time. We recommend starting your Zoom Meeting or Webinar early, or enabling Zoom's "Join before host" feature. Try sharing a fun “This event will begin soon” screen on Zoom to create anticipation.
- Mute participants upon entry. Zoom Meetings allow you to mute participants upon entry to prevent any noise while the meeting begins.
- Keep the default Zoom Link Out as an alternative option for guests. This gives guests the choice of how they want to view the Zoom. It also allows guests to take advantage of some Zoom features that are not accessible in the embed.
- Use Zoom Breakouts to host smaller sessions. Use Zoom's app to create and assign guests to breakout rooms.