What ticketing information is available on my RSVP tab?
When connected with Stripe, you can get a high level view of your ticket sales by navigating to your RSVP tab. You'll notice the following breakdown:
Total Payout: This number represents your total ticket sales, less Splash fees and Stripe fees.
Ticket Sales: This number represents the total amount of ticket sales collected.
Total Splash Fees: This number represents the total amount of Splash fees collected.
Total Stripe Fees: This number represents the total amount of Stripe fees collected.
Additionally, full and partial refunds can be issued from either Splash's RSVP tab or Stripe's transaction tab. Numbers will be reflected properly in both systems.
*Important note: Whenever you issue any type of refund, Stripe's processing fee will not be refunded.