How do my team members receive RSVP notifications and replies to Splash emails?
There are two types of event-level email notifications:
- Automated emails when guests RSVP or buy a ticket
- Attendee replies to your Splash-sent emails and confirmations
By default, enterprise organizations are setup so that only the Event Owner — the person who created the event — receives email notifications.
Note: This default setting can be changed by your Splash Customer Success Manager. The vast majority of our clients opt for the default as a way to preserve the sanctity of their team members's inboxes :)
- To add a team member to receive event-level notifications and replies, you simply need to make each person a collaborator.
- To turn RSVP Notifications on/off for yourself or a collaborator, check out this article.