How do my team members receive RSVP notifications and replies to Splash emails?
There are two types of event-level email notifications:
- Automated emails when guests RSVP or buy a ticket
- Attendee replies to your Splash-sent emails and confirmations
By default, Enterprise organizations are set up so that only the Event Owner — the person who created the event — receives email notifications.
To control RSVP notifications per event:
- Add an individual team member to receive event-level notifications by adding the account as an event-level collaborator
- Turn RSVP Notifications on/off for yourself as the event owner or a collaborator in the Settings tab
If you have a group that should receive event-level notifications for all events created by that group, reach out to our team with the name of the group or a few example accounts from that group. We'll get you set up!
Note: We don't currently offer a way to turn RSVP notifications off for all events at this time. Be sure to chime in on our Feature Requests community board!