Where do replies to Splash event emails go? Follow
When guests respond to one of your Splash emails, including confirmations, their messages are auto-forwarded to the Event Owner's email and any event-level collaborators you added through the event's Settings menu.
If a bot obtains your event's email address or if you're being flooded by your recipients' Out of Office replies, send us a note and we can also remove this feature per event.
If your event's start date is set to TBD, you will receive replies up to six months after the event is created. After this time, replies are no longer forwarded.
While RSVP notifications can be turned off for individual collaborators, these replies will send to all event-level collaborators.
Heads up: If an email whitelabel is set up, Event owner and collaborators will still receive those replies, but if guests are emailing the address on the whitelabel directly, you'll have to get an inbox set up for that address outside of Splash or emails won’t be received.
Please note that we don’t allow replies to emails sent from an event that match these conditions:
1. Event start date is TBD and created over 6 months ago
2. Event start date was over 2 months ago
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