With a paid Splash plan, you can send Splash emails from a domain your company owns with the support of a technical setup and additional cost, as outlined in our Professional Services Menu. 

To set up email sending from your domain, complete the following:

1. Reach out to our Professional Services team through the Professional Services Request Form with the following information:
   • The intended FROM email address you want to use, e.g., events@yourcompany.com. 
     • This address can be dynamic, such as splasheventtitle@company.com to pull in your event details
     • Or it can be static, such as events@company.com
   • An unused and unique subdomain used purely for hosting purposes. Unused means that no website currently exists at this subdomain address. 
     • If you want to send emails from events@yourcompany.com, you'll need an unused subdomain like emails.company.com.
     • If you decide that your emails should come from a subdomain like @events.company.com instead of @company.com, we will choose the hosting subdomain at random, e.g. em.sub.domain.com.
   • Determine if your IT team will handle auto-forwarding direct replies to emails sent from Splash or if you would like Splash to manage (i.e., re-routing to the event owner for the event).
   • If you'd like Splash to handle auto-forwarding, we only auto-forward for email addresses using subdomains that aren't currently being used as websites, e.g., @events.company.com
2. With the above information, Splash will generate DNS Records that you must configure within your domain. If Splash is handling auto-forwarding, we will generate additional DNS records that also need to be created.
3. Next, you will configure DNS records based on the information Splash provides.
4. Splash Professional Services finalizes the domain setup.