How do I get an SSL certificate installed for my vanity domain?

Every event page comes with a unique Splash page URL, but it's a very common practice to use a Vanity URL to connect your page to a custom, white labeled URL that you own. 

In other words, instead of your Splash page living on a URL such as myevent.splashthat.com, it would instead reside on a URL like myevent.com or myevent.mycompany.com.

Splash page URLs are all secure - meaning they start with https:// - and ensure an encrypted connection between server and browser, protecting your attendees and their data.

While it's easy to connect your page to a custom domain, that https:// doesn't transfer over automatically.

Many companies have more rigorous security requirements, which requires the installation of an SSL certificate, enabling their URLs to open with https:// prepended.

For our Enterprise accounts, Splash offers an additional service to generate a CSR - the first step in this process. Reach out to our team to hook it up - and for more info + pricing.

 Here's how that process works:

  1. Splash generates a CSR (certificate signing request) that has your company's information in it:
    • Country Name
    • State or Province Name
    • Locality Name (City)
    • Organization Name (Company)
    • Organizational Unit Name (Section) - This is optional
    • Email - This is optional
  2. Splash sends the CSR back to you.

  3. Next, take the CSR, generate/purchase a certificate for it, and send it back to Splash.

  4. Splash installs the certificate on its server.

  5. Finally, add a record to your domain's DNS Settings that points it to our Vanity IP: 54.84.134.174. Check our more information on our Vanity Server here.

Note: If you previously had a subdomain with a CNAME record pointing to domains.splashthat.com, that setup would be correct UNLESS there is an SSL installed on the domain. For SSL Installs, the DNS settings must point to the Vanity IP.

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