How do I mark a guest as a VIP?
Marking select guest as a VIPs enables to quickly filter your list by important people — both online and on-site during check-in.
By clicking the checkbox next to a guest's name and using the Make VIP action, you're able to mark a select guest or group of guests as VIP.
You can also make a guest a VIP directly from his or her contact card.
1. Go to the Contacts tab of your dashboard.
2. You’ll see a gray star to the left of each contact's name; just click on the gray star to turn it gold, marking the guest as a VIP.
3. Click the star one more time if you want to revoke the guest’s VIP status.