1. Splash Help Center
  2. Promoting and Planning Each Event
  3. Creating an Event Page: Page Settings

I set up my Vanity URL, but it's not working! What do I do?

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Kristen Lott
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Chances are the URL for the domain may be entered incorrectly in the settings of the Splash page.

To check, head to the Settings tab of your event page's toolbar.

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If you have http:// or www. (or both) in the Vanity URL, go ahead and remove it. It's not necessary! Click save, and you'll be all set.

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Note: We do not support custom URLs formatted differently than domain.com or subdomain.domain.com (ie. domain.com/custom or subdomain.domain.com/custom).

If you're still having issues, check to make sure your DNS settings are set up correctly within the custom domain. Feel free to submit a request at the top of the page if you're still having trouble!

 
 
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