Before you get started
- This setup is not a redirect. So avoid that word at all costs! It can interfere with your page in some cases. This setup is secure and loyal - like a Golden Retriever instead of a Goldfish.
- Make sure you have the login credentials for the system where you purchased the domain, which is called a domain name registrar.
- The first bit of setup will take place in your domain name registrar's system and the second bit will take place in Splash.
- Once the setup is complete, it can take up to an hour for the domain to connect on all systems.
First, we’ll need to figure out your domain type.
The domain type describes how your custom domain is structured. It will also determine how your DNS Settings will be configured within your Domain Name Registrar.
- Regular domain: Also referred to as the root domain, these are standard URLs such as companyevent.com or company.events (e.g. splashthat.com). A regular domain is best used for one-time events.
- Subdomain: A unique URL that extends in front of the regular domain, such as events.company.com or support.companyevents.com. Best for: one-time events and Event Hubs.
- Directory: A unique URL that extends the end of your purchased regular and/or subdomain; companyevent.com/myfirstevent or events.company.com/product. Best for: event series.
Domain Set Up
Follow the steps below for your corresponding domain type below. Reminder: these steps need to be completed prior to entering the domain into the Vanity URL field in Splash. These steps will differ depending on the registrar used, so be sure to check the specific site's instructions before moving forward.
Regular Domains (e.g. splashthat.com) Best for: One-time events
2. Click Add New Record.
5. From the Record type list, select A or A (Host).
6. For Host Name, enter "@" or "*" to point directly to your domain name.
10. IMPORTANT: Delete any previously listed A Host, AAAA, or IPv6 records that are not directing to Splash. These could prevent your website from loading properly.
11. Save the Zone File or DNS Settings again if necessary.
Subdomains (e.g. events.splashthat.com) Best for: One-time events and Event Hubs
Typically, the steps are:
- Double check you're in the DNS Settings section.
- Click Add New Record and the Add DNS Record window will display.
- Determine whether you'll be proceeding with SSL certificate installation to display this site as secure. This determines how to set your DNS records.
If you'll be proceeding with SSL certificate installation:
- Create an A record.
- For Host Name, enter "@" or "*" to point directly to your domain name.
- In the "Points to" or "IP Address" field, enter: 220.127.116.11
- Under TTL (Time to Live), leave the default setting.
- Click Add Record, OK, or Save - whatever pops up!
- IMPORTANT: Delete any previously listed A Host, AAAA, or IPv6 records that are not directing to Splash. These could prevent your website from loading properly.
- Save the Zone File or DNS Settings again if necessary.
- Proceed directly to the SSL Certification Installation section below.
If you will not be installing an SSL certificate:
- Create a CNAME record.
- For Host Name, enter the subdomain for your event, like "events" for "events.splashthat.com".
- For Target Name enter "domains.splashthat.com". Yep, literally enter domains.splashthat.com.
Directories (e.g. splashthat.com/webinars) Best for: Event series
To use directories, the root URL needs to point to Splash. Complete this using the regular domain setup above - but the kicker is you don't actually have a Splash page.
We recommend connecting the root domain with a Splash event hub, like splash.events.
1. Ensure to complete the regular domain setup for the root URL.
2. Double check sure you entered the directory domain into the Vanity URL field in the Settings tab of your Splash page.
A or CNAME
Host / Hostname
Points To / Target / Value
(either 18.104.22.168 or domains.splashthat.com)
TTL / Time to LIve
Either use the default value, or set it to 300 (5 minutes)
SSL Certification Set Up
The installation of a Secure Sockets Layer (SSL) certificate is a typical requirement to meet the rigorous security standards of many companies. It also enables your Vanity URLs to open with https:// prepended.
Check out How do I get an SSL certificate installed for my vanity domain? to get started.
Now that we've completed the domain and SSL setup, there's one final step. Adding the domain to the vanity URL field in Splash!
Splash Set Up
- Create the Splash page. Did you know every page gets its own splashthat.com domain? This is totally legitimate and can be used to spread the word. Vanity URLs are best for company branding or that extra special touch.
- Go to the Event Settings tab on your page's toolbar. If you don't see the Vanity URL field, please reach out to have it applied to your page. It's included with all Enterprise licenses!
- Enter the custom domain that you would like to connect with the Splash page, e.g. splashthat.com.
- Hit Save! You're all set!