My ticket payout is less than expected. Why?!?

There are a couple possible explanations for this:

  • It’s important to first understand that the “Total Sales” number does not equal your payout. “Ticket Sales” including all fees does not account for refunds. Instead, you should look at the “Total Payout” number, which you can view within the “RSVP” portal.
  • If you are being paid out in a currency other than US Dollar the payout amount may vary based on the exchange rate at the time of payout trigger.
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