How do I issue a refund?
Refunding a purchased ticket is a painless process; in fact, it only takes a few clicks.
Here's how to issue a refund:
- Click the RSVPs tab on the right of your Splash page.
- Find the guest you'd like to issue the refund to, then click the pencil all the way to the right of the person's name; this will bring up an Order Details module.
- Now, click the ISSUE REFUND button on the right side of the module:
- To issue a full refund of the ticket, immediately click the PROCESS REFUND button.