Why is my credit card being declined?

Credit cards can be declined for many reasons. First, make sure you entered the correct security code and zip code.

Many times, the decline may be due to your bank or credit card institution. In these instances, a quick phone call may provide more insight into why the decline took place, and immediate action can be taken on their end.

Sometimes, credit card declines happen due to the IP Address you’re using to purchase tickets from, which means your location has been flagged by our Fraud Monitoring department.

If this is the case, please submit a request at the top of this page, and we’ll take a closer look at the situation.

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