Discount code errors can happen for several reasons:

1. Incorrect Code - Sounds silly, yes. But if you misentered the code by a single character, it will not work (make sure you didn't enter any blank spaces after the code!).

2. The Ticket Type - Your discount code may be applicable to only one or certain ticket types.

3. Expired or Limited Time Codes - Event organizers can take a discount code out of circulation at anytime, and they can also limit the number of times a discount code is used.

If you have questions about how the above may apply to your purchase, reach out to event organizer directly. You’ll find a dedicated "Contact the Organizer" button to do this in the footer of the Splash event page.