4. Copying your Eloqua integration to set up additional triggers
We spent the last few chapters configuring our Eloqua integration for when a guest RSVPs in Splash. Once we toggle it ON in your Dashboard, the integration is live and can be tested by RSVPing to any of your Splash events.
Your next step is setting up additional triggers. And rather than map all those fields again from scratch, you can just duplicate your integration and make some minor changes.
1. Find your Eloqua integration in your Integrations Dashboard and click the Options icon all the way to the right; it'll unfurl the options to Duplicate and Delete.
2. Click on Duplicate.
Duplicating the first integration will create an inactive, carbon copy of the original.
3. Next, rename your integration after the trigger you'll be setting up.
4. Then change the the trigger from RSVP Yes → Check-in; this means when a check-in occurs, you'll send all of your Mapped Fields to Eloqua.
5. Finally, if you're using the Splash Custom Object to send guest status updates to Eloqua, you'll want to change the Splash Field to be reflective of that status.
This ensures that when a new status — such as an RSVP being converted to a check-in — occurs, your Eloqua is updated appropriately.
After you knock out your second trigger, save and activate it.
From there, repeat the steps in this article for your additional triggers — RSVP No, Waitlist, Ticket Purchase, Unsubscribe, etc. — adding or subtracting Mapped Fields as you feel necessary.
The kicker? Implementing logic in Eloqua that allows you to automate marketing initiatives based on Splash actions and event engagement.