How do I correct the payout error 82677 "Business legal name is invalid"?

If you're selling tickets on behalf of a business and using a direct deposit payout method, you'll need to enter Company Name and EIN.

If you receive the error "82677: Business legal name is invalid," then the company name you've entered is either:

  • More than 40 characters
  • Contains unauthorized symbols

For Company Name, our payment processor allows for a maximum of 40 characters and only letters, numbers, and these characters: &-!@#$()'./+,"

If you run into this error, only used approved symbols and include the first 40 characters of the company name. Don't worry, you will not experience problems with ticket processing or payout by cutting off the official business name. 

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