How do I turn off Slack notifications for certain events?
If you set up an event-level Slack integration, then silencing notifications for that one event is as simple as toggling the integration off.
Wait, what's an event-level Slack integration?
Event-level refers to the setup being a la carte — in other words, for a single event.
Whereas an organization-level configuration means that every event in the organization is governed by the integration.
To turn off an event-level Slack integration:
- Go to the event page
- Click into the Form tab
- Enter the Integrations sub-tab
- Toggle the integration Off
To turn off Slack notifications for a single event when you have an organization-level integration is possible but not yet DIY. Just shoot your Customer Support Specialist or CSM an email, and he/she will be able to suppress the event's Slack notifications.